Shipping Policy

Shipping Policy – Fourth Fold

Effective Date: 20/01/2026
Website: https://thefourthfold.com
Brand: Fourth Fold (Clothing & Apparel)
At Fourth Fold, we are committed to delivering your orders in a reliable, transparent, and efficient manner. This Shipping Policy explains our shipping process, timelines, charges, and responsibilities.

1. Delivery Coverage

We currently deliver across India through trusted courier and logistics partners.
International shipping may be introduced in the future and will be updated on this page when available.

2. Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
In case of high order volume, festive seasons, or unforeseen circumstances, processing may take slightly longer.

3. Estimated Delivery Timelines

Delivery time varies based on customer location:
Region Estimated Delivery Time
Metro Cities 3–6 business days
Other Cities & Towns 5–8 business days
Remote Areas 7–12 business days
Note: These timelines are estimates and may vary due to weather, courier delays, regional restrictions, or other external factors beyond our control.

4. Shipping Charges

Shipping fees (if applicable) will be displayed at checkout before payment.
Free shipping may be offered during special promotions or above a minimum order value, as displayed on the website.

5. Shipment Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.
Tracking updates are managed by courier partners and may take up to 24 hours to activate after dispatch.

6. Address & Contact Accuracy

Customers are responsible for providing complete and accurate shipping details.
If an order fails to deliver due to:
incorrect address
unreachable phone number
refused acceptance
failed delivery attempts by courier
→ Re-shipping charges may apply for redelivery.

7. Delivery Responsibilities

Fourth Fold is responsible for:
✔ Dispatching your order safely
✔ Sharing tracking details
✔ Ensuring handover to courier partner in good condition
Fourth Fold is not responsible for:
✖ Delivery delays by courier
✖ Loss after successful delivery confirmation
✖ Damage caused during customer handling after delivery

8. Lost or Damaged Shipments

If your package is lost or arrives damaged, you must report within 48 hours of delivery attempt/status update.
For damage claims, an unboxing video is mandatory, as mentioned in our Return & Refund Policy.

9. Order Tracking Issues

If tracking shows delivered but you haven’t received the order, contact us within 48 hours so we can raise a dispute with the courier partner.
Courier investigation may take 7–14 business days.

10. Delivery Attempt Policy

Courier partners may attempt delivery 2–3 times.
If the order remains undelivered after attempts, it may be returned to origin.
In such cases:
Refunds are not guaranteed
Store credit may be offered after deduction of shipping charges (at brand’s discretion)

11. Customer Support

For any shipping-related queries or assistance, reach us at:
📧 support@fourthfold.com
📞 [Insert Contact Number]
Please include:
Order ID
Registered phone/email
Issue details (if any)

12. Consent

By placing an order on Fourth Fold, you acknowledge that you have read, understood, and agreed to this Shipping Policy.